Privacy Policy
How we handle your personal information.
Last updated: February 2026
1. Introduction
Occam Technology Pty Ltd (ABN pending) ("we", "us", "our") is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose personal information through our website and services.
2. Information We Collect
Information you provide
When you submit a contact or inquiry form, we collect:
- Your name
- Email address
- Company name (if provided)
- The content of your message or inquiry
Information collected automatically
When you browse our website, we may collect:
- Pages visited and interactions with the site
- Browser type and operating system
- IP address and approximate location
- Referring website
3. How We Use Your Information
We use personal information to:
- Respond to your inquiries and provide quotes
- Deliver the services you have requested
- Improve our website and understand how visitors use it
- Comply with legal obligations
4. Third Parties
We use the following third-party services:
- Brevo: for transactional email delivery and website analytics
- Mapbox: for rendering interactive maps (map tile requests may include your IP address)
We do not sell, rent, or trade your personal information to any third party.
5. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences (such as dark mode)
- Understand website usage through analytics
- Maintain session functionality
You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
6. Data Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our data is stored on secure servers and access is restricted to authorised personnel.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information where appropriate
- Withdraw consent for direct marketing communications
If you believe we have breached the APPs, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Inquiry records are retained to support ongoing business relationships and service delivery.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this privacy policy or wish to make a request regarding your personal information, please contact us:
- Email: hello@occam.com.au
- Location: Adelaide, South Australia